Otis: Global Elevator Service Equipment Cases
The Challenge
Otis is the world's largest elevator and escalator company with $14B+ revenue, maintaining 2.4M+ elevators and escalators in 200+ countries. They require cases for service tools, door operator calibration rigs, and motor diagnostic equipment transported to customer building service visits, Otis branch offices, and modernization sites. Cases must: (1) meet OSHA + EN 81-20 + ASME A17.1 + IP65, (2) survive elevator shaft and field service environments, (3) protect $40,000+ door operator and motor diagnostic equipment, (4) integrate with Otis Field Operations (OFO) logistics, (5) be reusable 400+ cycles.
Our Solution
KeXinMaterials delivered elevator-grade service cases with: (1) OSHA + EN 81-20 + ASME A17.1 + IP65 compliance, (2) PP copolymer with Otis red brand color and high impact resistance, (3) custom foam for Otis door operator calibration rigs, motor analyzers, Gen2 and SkyRise service tools, (4) serialized QR + OFO tracking integration, (5) 400+ cycle reusability rating. Custom foam for Otis 7000 door operator, motor analyzers, modernization service kits.
Results & Impact
1,500 cases deployed across 200+ countries. 18 months zero service equipment damage. 100% ASME/EN 81-20 compliance. Otis standardized KeXinMaterials as a qualified elevator service case vendor for global field service operations.
“Otis operates in 200+ countries with strict OSHA, EN 81-20, and ASME A17.1 elevator service standards. KeXinMaterials cases have proven Otis-red color consistency and high-impact performance across our global elevator service network including Gen2 door operator calibration. The 400+ cycle reusability is critical for our ESG goals. They're our standard elevator case. — Otis Field Operations Director”
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