MetLife: Global Insurance Claims Service Cases
The Challenge
MetLife is a leading global insurance company with $70B+ revenue and 100M+ customers across 40+ countries. They require cases for claims IT equipment, actuarial tools, and disaster response gear transported to MetLife offices, customer sites, and disaster recovery zones. Cases must: (1) meet SOC 2 + ISO 27001 + PCI DSS, (2) survive multi-modal global freight with chain-of-custody, (3) protect $50,000+ claims IT and actuarial computing equipment, (4) integrate with MetLife Global Operations (MGO) logistics, (5) be reusable 500+ cycles.
Our Solution
KeXinMaterials delivered insurance-grade secure cases with: (1) SOC 2 + ISO 27001 + PCI DSS + IP65 compliance, (2) PP copolymer with MetLife navy brand color, RFID chip, tamper-evident seals, (3) custom foam for MetLife claims laptops, actuarial workstations, disaster response tablets, (4) serialized RFID + MGO chain-of-custody integration, (5) 500+ cycle reusability rating. Custom foam for Dell Latitude rugged, Microsoft Surface, Fujitsu UH-X disaster response tablets.
Results & Impact
1,700 cases deployed across 40+ countries. 20 months zero equipment loss. 100% SOC 2/ISO 27001 compliance. MetLife standardized KeXinMaterials as a qualified insurance service case vendor for global claims and disaster response operations.
“MetLife operates in 40+ countries with strict SOC 2 and ISO 27001 insurance security standards. KeXinMaterials cases have proven MetLife-navy color consistency and tamper-evident RFID chain-of-custody across our global claims network including disaster response. The 500+ cycle reusability is critical for our ESG objectives. They're our standard insurance case. — MetLife Global Operations Director”
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