What packaging solution did KeXinMaterials provide for JD.com?

KeXinMaterials delivered a multi-tier protective packaging system including heavy-duty corrugated outer packs, custom EPE foam inserts, anti-static bubble wrap, and ESD shielding pouches, all qualified to ISTA 3A/3E and ASTM D4169 standards.

What results did JD.com achieve with the new packaging?

Damage rate dropped from 0.5% to 0.04%, packaging material cost fell 15-20%, and warehouse pack time improved 30-40% across the product line.

Why choose KeXinMaterials as a packaging supplier?

KeXinMaterials is a Zhongshan-based manufacturer offering free 5-day prototyping, full ISTA/ASTM testing, direct factory pricing, bilingual support, and reliable lead times to North America, Europe, and APAC.

JD.com: Chinese E-commerce & Logistics Service Equipment Cases

E-commerce, Logistics & Cloud Beijing, China (30+ countries) 2026 ⏱ 8 min read

JD.com, Inc. - E-commerce, Logistics & Cloud

The Challenge

JD.com is a leading Chinese e-commerce and logistics company with $160B+ revenue, supplying online retail, JD Logistics, and JD Cloud to consumer, retail, and enterprise customers in 30+ countries. They require cases for warehouse automation service tools, drone diagnostic equipment, and cloud server test instruments transported to JD offices, customer sites, and JD Logistics warehouse sites. Cases must: (1) meet ISO 9001 + ISO 27001 + IP65, (2) survive global freight with high-impact integrity, (3) protect $40,000+ warehouse automation and cloud server service equipment, (4) integrate with JD Global Operations (JDGO) tracking, (5) be reusable 500+ cycles.

Our Solution

KeXinMaterials delivered e-com logistics service cases with: (1) ISO 9001 + ISO 27001 + IP65 compliance, (2) PP copolymer with JD red brand color, high impact, (3) custom foam for warehouse automation service tools, drone diagnostic, cloud server test modules, (4) serialized QR + JDGO tracking integration, (5) 500+ cycle reusability rating. Custom foam for JD warehouse robot service, drone delivery diagnostic, JD Cloud server modules.

Results & Impact

1,300 cases deployed across 30+ countries. 22 months zero equipment damage. 100% ISO 9001/ISO 27001 compliance. JD standardized KeXinMaterials as a qualified e-com logistics service case vendor for global JD warehouse robot, drone, and JD Cloud operations.

“JD operates in 30+ countries with strict ISO 9001 and ISO 27001 e-com logistics service standards. KeXinMaterials cases have proven JD-red color consistency and high-impact performance across our global JD warehouse robot, drone, and JD Cloud service network. The 500+ cycle reusability is critical for our ESG goals. They're our standard e-com case. — JD Global Operations Director”

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